Online Safety

01 How We Protect You

Moorgan Trade Wealth employs multiple layers of security to protect your account, data, and assets at all times:

02 Account Security Best Practices

The security of your account is a shared responsibility. We strongly recommend the following:

• Use a strong, unique password — at least 12 characters, combining upper and lowercase letters, numbers, and symbols. Never reuse passwords from other sites.
• Enable MFA immediately — use an authenticator app (such as Google Authenticator or Authy) rather than SMS where possible.
• Keep your email account secure — your email is the primary recovery method for your Moorgan Trade account. Enable MFA on your email too.
• Log out after each session — particularly on shared or public devices.
• Keep software up to date — ensure your browser, operating system, and antivirus software are always current.
• Use a trusted, private network — avoid accessing your investment account over public Wi-Fi. Use a VPN if necessary.
• Review your login history — regularly check your account's session history for any unrecognised access.

03 Recognising Phishing & Scams

Cybercriminals frequently impersonate investment platforms to steal credentials and funds. Here is how to stay safe:

Common phishing tactics to watch for:

• Fake emails: Look-alike email addresses (e.g. support@moorgan-trade-wealth.com vs our real address Tom@moorgantrade.com). Check carefully — one character difference is all a scammer needs.
• Fake websites: Always confirm you are on the correct URL before logging in. Bookmark our website.
• Impersonation calls: We will never call you unexpectedly asking for account details. Hang up and contact us directly if in doubt.
• Too-good-to-be-true offers: Any unsolicited offer promising guaranteed high returns is a major red flag.

If you receive a suspicious communication claiming to be from Moorgan Trade Wealth, do not click any links, and forward it to us at Tom@moorgantrade.com immediately.

04 Investment Fraud Awareness

The investment industry is unfortunately targeted by scams. Being informed is your strongest defence. Common fraudulent schemes include:

• Recovery scams: If you have previously lost money in an investment scam, be alert to people claiming they can recover your funds — these are almost always scams themselves.
• Social media "experts": Fake investment advisors on Instagram, TikTok, or Telegram showing luxury lifestyles to lure victims. Always verify the legitimacy of any platform before investing.
• Clone firms: Fraudsters copy the names, logos, and regulatory details of legitimate firms. Always verify directly with CySEC or the relevant regulator if you are uncertain about an entity's legitimacy.
• Ponzi schemes: Platforms that pay early investors using later investors' funds, with no real underlying investment activity. Promises of unusually high guaranteed returns are the key warning sign.

05 Secure Communication

All official communication from Moorgan Trade Wealth will come exclusively from the following channels:

• Email: Tom@moorgantrade.com — this is our only official email address.
• Platform notifications: Alerts and updates delivered inside your authenticated account dashboard.
• Our official website only — communications will always refer you back to our official domain.

We do not use third-party messaging apps (WhatsApp, Telegram, Signal, etc.) as official support channels. Any account claiming to be Moorgan Trade Wealth support on these platforms is not affiliated with us.

06 Incident Reporting

If you believe your Moorgan Trade Wealth account has been compromised, or if you have experienced or witnessed suspicious activity, please act immediately:

• Contact us at Tom@moorgantrade.com — include "SECURITY INCIDENT" in your subject line for priority handling
• Change your password and revoke all active sessions from your account security settings
• If you have suffered financial loss due to fraud, report it to your local police and the Cyprus Police Cybercrime Unit (cybercrime@police.gov.cy)

We take all security incidents seriously and will respond within four (4) hours for critical account security issues.

07 Vulnerability Disclosure

We welcome responsible disclosure of any security vulnerabilities discovered on the Moorgan Trade Wealth platform. If you identify a potential security issue, please contact us privately before making any public disclosure, giving us reasonable time to investigate and remediate.

Please send vulnerability reports to Tom@moorgantrade.com with the subject line "SECURITY DISCLOSURE". Include a clear description of the vulnerability, steps to reproduce it, and the potential impact.