Table of Contents
01 Who We Are
Moorgan Trade Wealth ("we", "our", "us") is an AI-powered wealth management and trading platform operated from T.Th. Kon. Palaiologou, Larnaca, Cyprus — P.O. Box 42281 6532. We provide automated portfolio management, investment analysis, and trading execution services to individual investors.
This Privacy Policy applies to all users of our website, platform, and related services. By using our services, you agree to the collection and use of information as described in this policy.
02 Information We Collect
We collect information you provide directly to us, as well as information generated through your use of our platform:
- Identity Information: Full name, date of birth, nationality, and government-issued identification documents (required for KYC/AML compliance).
- Contact Information: Email address, phone number, and physical address.
- Financial Information: Cryptocurrency wallet addresses, transaction history, investment amounts, and portfolio data.
- Account Credentials: Username and encrypted password.
- Usage Data: IP address, browser type, pages visited, time spent on platform, and device information.
- Communications: Any messages or enquiries you send to our support team.
We do not collect or store credit/debit card details. All cryptocurrency transactions are processed via secure blockchain protocols. Minimum investment on our platform is $5,000.
03 How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your investor account
- To process deposits, withdrawals, and portfolio transactions
- To deliver AI-driven investment analysis and trading signals
- To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Cyprus law and EU regulations
- To communicate account updates, performance reports, and important service notices
- To detect, prevent, and respond to fraud or security incidents
- To improve and develop our platform and services
- To fulfil any legal or regulatory obligations
We do not use your data for automated decision-making that produces significant legal effects without human oversight.
04 How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
- Regulatory Authorities: As required by Cypriot or EU law, including CySEC reporting obligations.
- KYC/AML Verification Providers: Third-party identity verification services used to comply with regulatory requirements.
- Technology Partners: Hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
- Legal Proceedings: Where required by court order or enforceable legal process.
All third-party partners are contractually bound to handle your data in accordance with GDPR and applicable data protection law.
05 Data Retention
We retain your personal data for as long as your account is active or as required to fulfil the purposes described in this policy. For regulatory compliance, financial and identity records are retained for a minimum of five (5) years following account closure, in accordance with EU AML directives and Cyprus financial regulations.
Usage and analytics data is retained for no more than 24 months. You may request deletion of non-regulatory data at any time by contacting us.
06 Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyse platform usage. Types of cookies we use:
- Essential Cookies: Required for the platform to function (login sessions, security tokens).
- Analytics Cookies: Help us understand how users interact with the platform (e.g. pages visited, session duration).
- Preference Cookies: Remember your settings and display preferences.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
07 Your Rights (GDPR)
As a resident of the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data where it is no longer necessary for the purposes collected.
- Right to Restriction: Request that we limit processing of your data in certain circumstances.
- Right to Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at Tom@moorgantrade.com. We will respond within 30 days. You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection.
08 Security
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include:
- AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Multi-factor authentication (MFA) for all accounts
- Regular security audits and penetration testing
- Strict internal access controls and staff data protection training
No system is completely secure. If you believe your account has been compromised, contact us immediately at Tom@moorgantrade.com.
09 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our platform at least 14 days before the changes take effect.
Continued use of our services after the effective date of any updates constitutes acceptance of the revised policy.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: Tom@moorgantrade.com
- Address: T.Th. Kon. Palaiologou, Larnaca, Cyprus — P.O. Box 42281 6532